IT/ITES (Information Technology/Information Technology Enabled Services) Services refer to the use of technology to deliver services in various fields. IT services include software development, network administration, data analysis, and computer hardware maintenance. ITES services include call center services, data entry, transcription, and accounting services, among others.
In recent years, the IT/ITES industry has grown rapidly and has become a significant contributor to the global economy. The growth of this industry is driven by the increasing adoption of technology by businesses and individuals, the need for cost-effective solutions, and the availability of skilled labor in developing countries.